Telus vs. Rogers vs. Bell details below. As of this writing, Telus leads its two main competitors in coverage area, overall speed, reliability, and customer service rating. Note: some smaller brands rate even higher for customer service. All 3 major Canadian providers now offer 5G coverage as of June Though availability is limited, many dozens of additional Canadian markets are expected to be added by the end of this year.
There certainly are differences, however. Rogers began as a cable television provider, while Telus and Bell both started out as telephone companies. Eventually, all three companies added home broadband internet to their list of offerings. From there, they grew leaps and bounds, offering an ever-expanding list of services. Today, all three companies still offer everything already mentioned.
But now, nationwide wireless services have become the priority for Canadians. As a result, Bell, Rogers, and Telus have built themselves into cellular network powerhouses.
However, the consensus concern based on customer feedback from all three companies is price. Data plans in Canada are some of the highest in the world and seem to be designed for customers wanting premium services rather than catering to every kind of user.
Many Canadians believe that Telus, Rogers, and Bell conspire with each other in an effort to take advantage of consumers, raising prices on services simply because they can. Yes, Canada has a higher concentration of telecom market share compared to other countries.
And yes, the Canadian telecom landscape is highly protected. But these things don't automatically translate into an exploitative monopoly.
Plus, there are MANY alternatives available to every Canadian that we'll get into further down this article. Yes, Telus, Rogers, and Bell serve 9 out of every 10 Canadians.
When one changes the price on a particular plan, the others tend to follow suit shortly after. The dissatisfaction appears to come from the fact that most Canadians simply do not use vast amounts of mobile data that premium cell phone plans boast.
Sure, some do, and such plans are great for them. But so many others feel they are overpaying. They even got rid of data overage charges and added many new perks. And as expected, Telus and Bell followed suit. This year, Bell and Telus each won eight cities, Rogers came out on top in two cities, and Bell and Telus were tied in two.
Speeds are based on how much traffic is clogging up the airwaves. So, the fewer users on the network, the faster your speeds will be. Speeds have not jumped dramatically this year. When it comes to 5G access across Canada, PCMag says they were able to find it through at least one carrier in every major city, with just some small towns being left out, which you can see below.
It also jointly won the three remaining categories — 4G availability with Rogers, 4G coverage experience with Bell and games experience, where the research company saw a three-way split. According to UK-based Opensignal , Telus won the video experience award with a score of Scores for Bell and Rogers both declined marginally by 0. Mobile operators in Canada are closely matched in mobile games experience, said the research company.
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